商务英语口语大全

前言
使用说明
Chapter 1  Office Work 商务办公
Unit 1  Recruiting  员工招聘 /
Unit 2  Dealing with Emails 邮件处理 /
Unit 3  Transferrting Information 传送资料 /
Unit 4  Filing 档案事务 /
Unit 5  Releasing Notices 发布通知 /
Unit 6  Taking Memos 备忘录 /
Unit 7  Arranging Travels 安排差旅 /
Unit 8  Procuring Equipment 设备采购 /
Chapter 2  Receptions 客户接待
Unit 1  Making an Appointment 客户预约 /
Unit 2  Changing an Appointment 预约改动 /
Unit 3  Meeting at the Airport 机场迎接 /
Unit 4  Introducing Myself 自我介绍 /
Unit 5  Entertaining Clients 招待客户 /
Unit 6  Arriving at the Company 参观访问 /
Unit 7  Inviting to Dinner 宴会邀请 /
Unit 8  Expressing Thanks 表达感谢 /
Chapter 3  Business Services 商业服务
Unit 1  Banking Services 银行服务 /
Unit 2  Post Office Services 邮局服务 /
Unit 3  Airport Service 机场服务 /
Unit 4  In a Restaurant 在餐馆 /
Unit 5  At the Hotel 在宾馆 /
Unit 6  Sightseeing 观光旅游 /
Unit 7  Changing Plans 改变计划 /
Unit 8  Business Reception 商务接待 /
Chapter 4  Business Meetings 商务会议
Unit 1  Making Arrangements 布置会议 /
Unit 2  Other Preparations 其他准备 /
Unit 3  Agenda 议事日程 /
Unit 4  Getting a Meeting Started 会议开始 /
Unit 5  Taking Minutes 会议纪要 /
Unit 6  Taking the Floor 发言 /
Unit 7  Discussions 会议讨论 /
Unit 8  Summary and Adjournment 总结闭会 /
Chapter 5  Business Calls 商务电话
Unit 1  Leaving a Message 电话留言 /
Unit 2  Calling Back 回电话 /
Unit 3  Having the Wrong Number 打错电话 /
Unit 4  Calling an Operator 接线员接听电话 /
Unit 5  Proposing an Appointment over Phone 电话要求约见 /
Unit 6  Rescheduling over Phone 电话更改约定 /
Unit 7  Reserving a Room 预订旅馆 /
Unit 8  Booking a Ticket 预订机票 /
Chapter 6  Business Negotiations 商务洽谈
Unit 1  Inquiry 询价 /
Unit 2  Offer 报价 /
Unit 3  Price Negofiations 磋商价格 /
Unit 4  Discounts 折扣 /
Unit 5  Order 订购 /
Unit 6  Contracts 合同 /
Unit 7  Shipment Delay 装运推迟 /
Unit 8  Claims 索赔 /
Chapter 7  Deriving Sectors of Business 商业的衍生环节
Unit 1  Commissions 佣金 /
Unit 2  Trademark Registration 商标注册 /
Unit 3  Sample Exhibition 样品展示 /
Unit 4  Sole Agent 独家代理 /
Unit 5  Letter of Credit 信用证 /
Unit 6  Banking Facilities 银行业务  /
Unit 7  Public Relations 公共关系 /
Unit 8  Business Promotion 商务促销 /
Chapter 8  Marketing 市场营销
Unit 1  Market Surveys 市场调研 /
Unit 2  Market Developments 市场开发 /
Unit 3  Exhibitions 交易会 /
Unit 4  Quality and Quantity 质量与数量 /
Unit 5  Advertising and Promotion 广告与促销 /
Unit 6  New Products Introduction 介绍新产品 /
Unit 7  After?sales Services 售后服务 /
Unit 8  Sales Agents 销售代理商 /
Chapter 9  Business Interaction 商务交往
Unit 1  Visiting Colleagues 拜访同事 /
Unit 2  Introducing Newcomers 介绍新人 /
Unit 3  Helping Each Other 同事互助 /
Unit 4  Consolation 安慰 /
Unit 5  Sympathy 同情 /
Unit 6  Klatch 聚会 /
Unit 7  Appointment 约会 /
Unit 8  Departure 告别 /