Project 1 Station Service
车站服务
Task 1 At Inquiry Office
在问讯处
Task 2 At Ticket Omce
在售票处
Task 3 At the Luggage Office
在行李处
Task 4 In the Waiting Room
在候车室
Task 5 At the Ticket Entrance
在检票口
Task 6 On the Platform
在站台
Task 7 At the Entry-Exit Joint Inspection Hall
在出入境联检大厅
Task 8 Station Broadcasting
车站广播
Project 2 Train Service Work
列车服务工作
Task 1 Welcoming Passengers Aboard
欢迎乘车
Task 2 Showing Passengers to Their Places
领铺、领座
Task 3 Service in the Car
车厢服务
Task 4 The Dining Car'Service
餐车服务
Task 5 Pre-arrival Jobs
到站前服务
Task 6 Special and Emergency SerVice
特殊及应急服务
Task 7 Complaints,Thanks,Apologies and Advice
投诉、感谢、道歉及建议
Project 3 Tourism Service
旅游服务
Task 1 Customs and Cultures
风俗文化
Task2 Natural Scenery
自然风光
Task 3 Historical Places
历史遗迹
Translation of the Texts课文翻译
Appendix Ⅰ Railway Passenger Service Vocabulary
铁路客运服务常用词汇
Appendix Ⅱ Common Public Signs
常见公共标志
Appendix Ⅲ Chinese Food and Western Food
中餐和西餐
Appendix Ⅳ Scenic Spots and Historical Sites in China
中国各地名胜古迹
参考文献