涉外秘书英语

UNIT 1 Making and Answering Telephone
接打电话
1.1 Answering an Acquaintance's Phone
接听熟人电话
1.2 Answering a Stranger's Phone
接听陌生人电话
1.3 Call Transferring
转接电话
1.4 Answering the Phone for Your Boss
上司不在或为上司挡驾的电话
1.5 Leaving and Taking Messages
电话留言和记录
1.6 When the Telephone Line is Busy
电话占线
1.7 Handling Calls of Wrong Numbers UNIT 1 Making and Answering Telephone 接打电话   1.1 Answering an Acquaintance's Phone   接听熟人电话   1.2 Answering a Stranger's Phone   接听陌生人电话   1.3 Call Transferring   转接电话   1.4 Answering the Phone for Your Boss   上司不在或为上司挡驾的电话   1.5 Leaving and Taking Messages   电话留言和记录   1.6 When the Telephone Line is Busy   电话占线   1.7 Handling Calls of Wrong Numbers   接到拨错的电话和拨错电话后   1.8 International Telephone   国际电话   1.9 Making and Answering Telephone Calls by a Secretary   秘书如何接打电话 UNIT 2 Reception 接待   2.1 Making Appointments   安排约见   2.2 Changing an Appointment   改变约见   2.3 Receiving Visitors with an Appointment   接待有约而来者   2.4 Receiving Visitors without an Appointment   接待无约而来者   2.5 HOW to Make Visitors Wait   请来客等候   2.6 Declining Visitors for Your Boss   挡驾   2.7 Reception Timetable   接待表   2.8 HOW to Receive Visitors   如何接待来客   2.9 How to Make Appointments   如何安排约见 UNIT 3 Arranging Schedules and Business Trips for Your Boss 上司工作日程和商务旅行安排   3.1 Arranging Schedules   工作日程安排   3.2 Arranging Business Trips   商务旅行安排   3.3 Booking Airplane Tickets   预订机票   3.4 Enquiring about Railway Tickets   询问火车票   3.5 Booking Hotel Rooms   预订宾馆房间   3.6 On the Journey   旅途中   3.7 Appreciation Letters   感谢函 UNIT 4 Arranging Meetings 安排会议   4.1 Meeting Announcements   会议通知   4.2 Meeting Schedules   会议日程表   4.3 Useful English Words in Conference   会议服务中常用英语   4.4 Meeting Minutes   会议记录   4.5 How to Prepare an Agenda   如何制定议程 UNIT 5 Mails，Telexes and Faxes 处理邮件和电传、传真   5.1 Registration of Incoming Mails   收到邮件登记   5.2 Registration of Expected Mails   将要收到邮件登记   5.3 Preparing Mail Digest   邮件摘要   5.4 Forwarding of Mails   邮件转送   5.5 Mail Routing Slip   邮件传阅   5.6 Telexes   电传   5.7 Faxes   传真   5.8 How to Deal with Incoming Mails   如何处理收到的邮件 UNIT 6 How to Write English Letters 英文信函的写法   6.1 An Example   普通英文信函举例   6.2 The Structure of an English Letter   普通英文信函的结构   6.3 Business Letters   英文商务信函   6.4 Format of English Letters   英文信函的格式   6.5 The Envelope   英文信封的写法 UNIT 7 Letters in Socialization 常用社交类英文信   7.1 Invitations and Replies   邀请与答复   7.2 Appreciation Letters   感谢信   7.3 Congratulation Letters   贺信   7.4 Condolence Letters   慰问信 UNIT 8 Business Letters(I) 商务信函(一)   8.1 Enquiry and Offer   询价和报价信   8.2 Order   订购信   8.3 Shipment   装运   8.4 Payment   付款信函 UNIT 9 Business Letters(Ⅱ) 商务信函(二)   9.1 Trade Contract   贸易合同   9.2 Claims   索赔   9.3 Settlement of Claims   理赔 UNIT 10 Application for an Secretarial Job 如何应聘涉外秘书职位   10.1 Writing Application Letters   写应聘信   10.2 Writing a Resume   写简历   10.3 Job Interview Skills   求职面试技巧   10.4 Interview Dialogues   面试对话   10.5 Testing One's Skills   技能测试   10.6 After the Interview   面试后   10.7 HOW to Prepare for an Interview   如何为面试作准备 参考文献 后记