Unit 1 Principles, Parts and Layout of Business Letters
Unit 2 Establishing Business Relations
Unit 3 Enquiries & Quotations
Unit 4 Orders & Acknowledgement
Unit 5 Payment
Unit 6 Insurance
Unit 7 Packing
Unit 8 Shipment
Unit 9 Negotiation & Conclusion of Sales Contract
Unit 10 L/C Check & Amendment
Unit 11 Claims & Arbitration
Revision Business English Test
Bibliography