Chapter 1 Business Etiquette in the International Arena
Chapter 2 The Good First Impression
Chapter 3 Dress to Impress
Chapter 4 Office Etiquette
Chapter 5 How to Host a Meeting
Chapter 6 Telephoning Etiquette
Chapter 7 Job Interview Etiquette
Chapter 8 Business Dining Etiquette
Chapter 9 Negotiation Etiquette
Chapter 10 To Gift or Not
Chapter 11 Business Correspondence
Chapter 12 An Overview of International Business Etiquette in Different Countries and Regions
Key to Exercises
References
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