ITEM ONE NEGOTIATION OF A CONTRACT
Situation 1 The Components of Business Letters
Situation 2 Establishing Business Relations
Situation 3 Enquiry
Situation 4 Offer
Situation 5 Counter-offer
Situation 6 Acceptance and Order
ITEM TWO EXECUTION OF A CONTRACT
Situation 1 Payment
Situation 2 Packing
Situation 3 Shipment
Situation 4 Insurance
Situation 5 Claims and Adjustments
PROFESSIONAL QUALIFICATION CERTIFICATION
Appendix 1 Cambridge Business English Certificate （BEC）
Appendix 2 China National Business English Certificate Test （NBECT）
Appendix 3 National Foreign Trade and Economic Cooperation Test （FTAT）
KEY TO THE EXERCISES BIBLIOGRAPHY
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