Unit 1 Room Reservations\nUnit 2 Front Desk (Ⅰ)\nUnit 3 Front Desk (Ⅱ)\nUnit 4 Bell Service\nUnit 5 Room Service (Ⅰ)\nUnit 6 Room Service (Ⅱ)\nUnit 7 Food and Beverage Service (Ⅰ)\nUnit 8 Food and Beverage Service (Ⅱ)\nUnit 9 Recreational Service\nUnit 10 Shopping\nUnit 11 Business Center\nUnit 12 Foreign Exchange\nUnit 13 Maintenance Service\nUnit 14 Dealing with Complaints\nUnit 15 Payment Handling