Module 1 Customer Development开发客户
Task One Basic Knowledge of Business Letter Writing商务信函写作基本格式
Task Two Establishment of Business Relations建立业务关系
Task Three Introducing the Company and Business Scope介绍公司和经营范围
Module 2 Business Negotiation交易磋商
Task One Inquiry询盘
Task Two Offer发盘
TaskThree Counter—Offer还盘
Module 3 Conclusion of Business交易达成
Task One Acceptance and Confirmation接受与确认
TaskTwo Order and Contract订单与合同
Module 4 Payment支付货款
Task One Urging’Establishment of LIC催开信用证
Task Two Asking for Amendment of L/C要求修改信用证
TaskThree AskingforExtension ofL/C要求延展信用证
Module 5 Contract Execution履行合同
Task One Packing包装
TaskTwo Shipment装运
TaskThree Insurance保险
Module 6 Customer Services客户服务
Task One Thank-you Letters感谢信
TaskTwo Invitation Letters邀请信
TaskThree Complaints & Claims申诉和索赔