Unit 1 Secretary Etiquette秘书礼仪
1.Getting Started
2.Building Knowledge
3.Talking Point
4.Conducting a Project
5.Practical Writing:Invitation Letters and Replies
6.COmmunicating Across Cultures
Unit 2 Business Emails商务邮件写作
1.Getting Started
2.Building Knowledge
3.Talking Point
4.Conducting a Project
5.Practical Writing:Notice
6.Communicating Across Cultures
Unit 3 Human Resource Management人力资源管理
1.Getting Started
2.Building Knowledge
3.Talking Point
4.Conducting a Project
5.Practical Writing
6.Communicating Across Cultures
Unit 4 Reception接待
1.Getting Started
2.Building Knowledge
3.Talking Point
4.Conducting a Project
5.Practical Writing
6.Communicating Across Cultures
Unit 5 Telephone Communication电话沟通
1.Getting Started
2.Building Knowledge
3.Talking Point
4.Conducting a Project
5.Practical Writing
6.Communicating Across Cultures
Unit 6 Presentation Development报告演示
1.Getting Started
2.Building Knowledge
3.Talking Point
4.Conducting a Project
5.Practical Writing
6.Communicating Across Cultures
Unit 7 Meeting organization会议组织
1.Getting Started
2.Building Knowledge
3.Talking Point
4.Conducting a Project
5.Practical Writing
6.Communicating Across Cultures
Unit 8 File Management档案管理
1.Getting Started
2.Building Knowledge
3.Talking Point
4.Conducting a Project
5.Practical Writing
6.Communicating Across Cultures
Unit 9 General Financial Knowledge普通财务知识
1.Getting Started
2.Building Knowledge
3.1 alking Point
4.Conducting a Project
5.Practical Writing
6.Communicating Across Cultures
Unit 10 Sales and Marketing市场营销
1.Getting Started
2.Building Knowledge
3.Talking Point
4.Conducting a Project
5.Practical Writing
6.Communicating Across Cultures
Vocabulary Index