Part 1 Basics of Business Writing
Chapter 1 Manuscript Format
I. Lay Out （Arrangement）
II. Word Division
III. Capitalization
Chapter 2 Punctuation
I. The Comma （，）
II. The Semicolon （;）
III. The Colon （：）
IV. The Apostrophe （'）
V. The Quotation Marks （ ）
VI. The Period （.）
VII. The Question Mark （?）
VIII. The Exclamation Point （！）
IX. The Dash （——）
X. The Parentheses （（ ））
XI. Square Brackets or Brackets （ [ ] ）
XII. The Ellipsis Mark （...）
xIII. The Slash （/）
XIV. Hyphen （-）
Chapter 3 Words
I. SpecialUsage of Nouns
II. Special Uses of Verbs
III. Special Uses of Adjectives and Adverbs
IV. Special Uses of Some Pronouns
V. Special Usage of Numerals
VI. Special Uses of Prepositions
Chapter 4 Sentences
I. Sentence Structure
II. Sentence Purpose
III. Phrases in Sentences
IV. Joining of Sentences
V. Effective Sentences
VI. Work for Variety in Sentences
Chapter 5 Business English Writing Style
I. Eliminate Redundancies and Unnecessary-Repeated Words
II. Cut Empty or Inflated Phrases
IU. Reduce Clauses to Phrases， Phrases to Single Words
IV. Prefer Short Sentences to Complex Sentences
V. Avoid Using Outdated Commercialese in Business Letters
Chapter 6 Language Skills and Writing Techniques
I. Comparison and Contrast
II. Cause and Effect
III. Condition
IV. Exemplification
V. Time， Process and Space
VI. Definition
VII. Classification and Division
VIII. Summarizing or Conclusion
IX. Precise Descriptions
X. Composition
XI. Impersonal Reporting
XII. Fact and Opinion
XIII. Proposition and Evidence
XIV. Inductive Approach
XV. Deductive Approach
Part 2 Practical Business Writing
Chapter 7 Writing Effective Business Letters
I. Cultivate the \
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