Chapter 1 Greeting Passengers and Baggage Arrangement
Chapter 2 Safety Checking and Flight Delay
Chapter 3 Passenger Comfort and Entertainment
Chapter 4 Beverage and Food Service
Chapter 5 Medical Service and First Aid
Chapter 6 Duty Free Service
Chapter 7 Special Situation
Chapter 8 Emergency Situation
Chapter 9 Entry Forms Filling and Transfer
Chapter 10 Pre-arrival and After Arrival
Chapter 11 About Chinese Festivals
Chapter 12 Talking About Traveling