Pat 1 前台服务 Font Desk Sevices01 预订房间 Room Resevation..............................................................00202 迎宾接待 Reception...........................................................................01203 门厅服务 At the Entance...................................................................01804 入住登记 Check-in..............................................................................02305 礼宾服务 Conciege Sevice...............................................................02906 寄存行李 Depositing Items................................................................03607 顾客抱怨 Guest Complaints...............................................................04208 问询服务 Consulting Sevice..............................................................04909 结账退房 Payment & Check-out.........................................................056Pat 2 客房服务 Housekeeping Sevices01 客房用品 Room Amenities.................................................................06402 洗衣服务 Laundy Sevice..................................................................06903 楼层服务 Floo Attendance................................................................07804 送餐服务 Room Sevice......................................................................08905 维修服务 Maintenance Sevice..........................................................09806 叫醒服务 Wake-up Call Sevice..........................................................10507 电话服务 Opeato Sevice.................................................................11108 其他服务 Exta Sevices.....................................................................11809 失物招领 Lost and Found...................................................................128Pat 3 商务服务 Business Sevices01 商务会议 Business Meeting...............................................................13802 文秘服务 Secetaial Sevice..............................................................14603 票务服务 Ticket Sevice......................................................................15404 打印服务 Pinting Sevice...................................................................16005 兑换外币 Foeign Cuency Exchange................................................16606 网络服务 Intenet Sevice..................................................................17307 购物中心 Shopping Cente.................................................................17908 商务宴请 Business Dinne..................................................................18809 邮寄服务 Mail Sevice........................................................................195Pat 4 餐饮服务 Food and Beveage Sevices01 餐桌预订 Tale Resevation...............................................................20202 迎客服务 Geeting Sevices................................................................21003 点菜服务 Taking Ode.......................................................................21804 上菜服务 Seving Dishes....................................................................22605 素食主义 Being a Vegetaian..............................................................23206 用餐礼仪 Tale Mannes....................................................................23807 派对活动 Paty...................................................................................24508 中国菜 Chinese Food..........................................................................25109 日本料理 Japanese Food....................................................................25810 法国美食 Fench Food........................................................................26611 意式菜肴 Italian Food.........................................................................27312 美式风味 Ameican Food...................................................................28013 自助餐 Buffet Dinne..........................................................................28714 特色茶饮 Special Tea..........................................................................29315 结算账单 Bill Payment........................................................................299Pat 5 休闲娱乐 Leisue and Receation01 美容中心 Facial Cente.......................................................................30802 在游泳馆 At the Swimming Pool........................................................31503 影院中心 At the Cinema.....................................................................32104 水疗服务 Spa Sevice.........................................................................32605 健身中心 Fitness Cente.....................................................................33206 酒吧服务 Ba Sevices........................................................................33807 乒乓球 Tale Tennis............................................................................34508 去跳舞 Dancing...................................................................................35109 网吧服务 Intenet Ba Sevice............................................................35610 保龄球馆 Bowling Cente...................................................................361