Chapter 1 求职应聘 The Job Interview Section 1 自我介绍，展示才华 Self-Introduction, Show Your Skills 1 我的专业技能 My Specialized Skills2 一些特殊的语言技能 Some Unique Language SkillsSection 2 优势与劣势Advantages and Disadvantages 1 优缺点 Strengths and Weaknesses2 我的专业背景 My Major BackgroundSection 3 应聘原因 Reasons for Applying for the Job 1 为何应聘这份工作 Why This Job2 为什么是心理学 Why PsychologySection 4 职业规划 Career Planning 1 长期职业目标 Long-term Career Goals2 未来的目标 Future GoalsSection 5 薪资待遇 Expected Salary and Benefits 1 关于工资范围 About Salary Range2 公司的福利待遇 The Benefits of the CompanySection 6 面试结束了 After the Interview 1 三天内给结果 Know the Decision Within Three Days2 录用 A Job OfferChapter 2 新丁报到，请多关照 The Office Newcomer Section 1 主动结识同事 Introducing Yourself to Coworkers 1 我是新员工 I’m a New Employee2 我是您的助理 I’m Your AssistantSection 2 领取办公用品 Getting Office Supplies 1 笔和便利帖 Pens and Post-its2 换台电脑 Change a ComputerSection 3 熟悉工作环境 Getting Familiar with the Work Environment 1 参观综合大楼 A Tour of the Complex2 参观办公室 Visit the OfficeSection 4 参加培训 Attending Training Courses 1 新员工培训会 The Training Session for Newcomers2 三场研讨会 Three WorkshopsChapter 3 进入工作状态Working Time Section 1 上司分配任务 Taking on a Task 1 写专题报道 Write the Feature Article2 专题的视角 The Angle of the FeatureSection 2 开展工作 Getting Started 1 开始着手项目 Start the Project2 我的计划 My PlanSection 3 团队协作力量大 Being a Team Player 1 不错的团队合作 Good Team Work2 团队协作 Team CooperationSection 4 汇报工作进度 Reporting Your Progress 1 提交周报 Submit the Weekly Reports2 周报的截止日期 The Deadline of Weekly ReportsSection 5 保证按时完成 Finishing on Time 1 能按时完成 Be Able to Finish on Time2 确保今晚按时完成 Make Sure to Finish on Time TonightChapter 4 日常事务处理Daily Affairs Section 1 日常文件整理Filing Documents 1 找文件 Look for Files2 按日期归档 File Documents Under the DateSection 2 公司内部邮件往来 Communicating with Coworkers via Email 1 发送项目说明邮件 Send an Email About the Instructions of a Project2 设置邮件主题 Give Every Email a SubjectSection 3 发函联络客户 Contacting Clients Using Business Emails 1 给保罗发封邮件 Send an Email to Paul2 与客户的沟通方式 The Way of Contacting ClientsSection 4 遇到了问题，寻求帮助 Asking for Help 1 我真的需要帮助 I Really Need Help2 你应该找安妮帮忙 You Should Ask Annie for HelpChapter 5 电话沟通无障碍Telephone Communications Section 1 接听电话，礼貌得体Answering the Phone 1 罗杰先生在吗 Is Mr. Roger There2 请维姬接电话 May I Speak to VickySection 2 转接电话 Transferring a Call 1 转接电话 Transfer a Call2 请别挂机 Please HoldSection 3 应对电话咨询 Responding to Enquiries 1 电话咨询工作 A Call to Enquire About the Position2 电话咨询新电影 A Call to Enquire About the New MovieSection 4 与客户在电话里沟通 Communicating with Customers over the Phone 1 电话确认 A Call to Confirm2 获得反馈 Obtain FeedbackSection 5 处理客户投诉 Responding to Customer’s Complaints 1 电话机坏了 The Phone Is Broken2 三明治弄错了 The Wrong SandwichChapter 6 主持会议不怯场Holding a Meeting Section 1 会议的筹备 Preparing for a Meeting 1 做PPT Make a PowerPoint2 明天的会议 Tomorrow’s MeetingSection 2 会议开始了Opening a Meeting 1 欢迎参加周会 Welcome to This Week’s Meeting2 会议开始 The Meeting BeginsSection 3 征求别人意见Asking for Suggestions 1 新产品演示 New Products Presentation2 南美市场战略 South America StrategySection 4 表达赞同或反对Agreeing and Disagreeing 1 完全不认同 Totally Disagree2 谢谢你的意见 Thanks for Your CommentSection 5 做好会议总结Drawing a Conclusion 1 记录票数 Record the Votes2 记住会议内容 Remember the Contents of the ConferenceChapter 7 业务达人，谁与争锋 Being the Best Salesman Section 1 进行市场调研 Conducting a Market Survey 1 产品市场调查 A Market Survey on the Products2 帮忙做市场调研 Help with Some Market ResearchSection 2 开展营销活动Starting a Marketing Campaign 1 推广新杂志 Promote a New Magazine2 寻找目标受众 Look for Target AudienceSection 3 争取客户订单Obtaining Purchase Orders 1 提交订购单 Submit the Purchase Order2 新订购单和报价 A New Purchase Order and PriceSection 4 需要出差 Being on a Business Trip 1 更新出差手册 Update the Business Trip Manual2 飞往旧金山参加培训 Fly to San Francisco for TrainingSection 5 升职加薪Promotion and Getting a Raise 1 谈谈加薪 Talk About the Pay Raise2 应该加薪 Deserve a RaiseSection 6 迎接年终考核The Annual Evaluation 1 考核不出意料 No Surprises for Evaluation2 年终考核 Annual ReviewChapter 8 成为谈判高手Becoming a Good Negotiator Section 1 介绍自己及公司 Presenting Yourself and Your Company 1 洽谈业务 Represent the Business2 介绍公司 Present the CompanySection 2 向对方介绍产品Introducing Your Products 1 介绍冰箱 Introduce Refrigerators2 介绍产品及服务 Introduce Products and ServicesSection 3 讨论合作的可能性Discussing Cooperation Opportunities 1 对合作感兴趣 Be Interested in Cooperation2 保险业务合作 Cooperation of Insurance BusinessSection 4 进行价格谈判Negotiating the Price 1 谈车的价格 Negotiate the Price of the Car2 保险报价 The Quote of InsuranceSection 5 协商合约细节Negotiating the Contract 1 修改合同细节 Make Some Changes of the Contract2 23%更合适 23% Is More RealisticSection 6 协商付款方式Negotiating Payment Terms 1 首付款65% Take 65% as a Down Payment2 每半年付一次款 Pay Every Six MonthsSection 7 双方签订合同Signing the Contract 1 签合同并履行 Sign the Contract and Fulfill It2 今天签合同 Sign the Contract TodayChapter 9 跟同事相处，其乐融融Getting Along with Your CoworkersSection 1 跟同事共进午餐Having Lunch with Your Coworkers1 聊午餐 About Lunch2 吃午餐闲聊 Eat Their Lunch and ChatSection 2 虚心向同事学习Learning from Your Coworkers 1 公司新标志 A New Logo of the Company2 帮助同事操作PPT Help a Coworker to Operate the PPTSection 3 及时解决矛盾与冲突Solving Contradictions and Conflicts1 我今天有点儿沮丧 I’m Kind of Frustrated Today2 请把餐具放到水池 Please Put the Dishes in the SinkChapter 10 遇到特殊状况Special Circumstances Section 1 上班迟到了Arriving Late 1 别为迟到找借口 No Excuse for Being Late2 睡过头了 OversleptSection 2 需要加班Working Overtime1 今晚要加班 Need to Work Overtime Tonight2 今晚不加班 No Overtime Work TonightSection 3 开始休假Taking a Vacation 1 计划去休假 Plan to Go on a Vacation2 批准休假 Approve the Vacation RequestSection 4 进行岗位调动Transferring Jobs 1 调往匹兹堡分公司 Move to the Branch in Pittsburgh2 愿意调职去北京 Willing to Relocate to BeijingSection 5 请辞Resigning 1 递交辞职信 Hand in the Letter of Resignation2 为了孩子辞职 Resigning for Kids
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