旅游职业英语读写实务2

定　价：¥34.50

作　者：	《旅游职业英语》编写组
出版社：	高等教育出版社
丛编项：
标　签：	暂缺

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ISBN：	9787040465402	出版时间：	2017-03-01	包装：
开本：	16开	页数：	103	字数：

内容简介

　　《旅游职业英语读写实务2/“十二五”职业教育国家规划教材》共8个单元，由3部分组成：第一部分包括第1单元、2单元，语料选取围绕入境旅游服务岗位工作内容，涵盖了境内地接和入境全陪工作；第二部分包括第3、4、5单元，选材围绕国际旅行社相关工作岗位，比如出入境旅游计调、团组、外联与客服等；第三部分包括第6、7、8单元，选材主要围绕涉外酒店服务相关工作，如境内外酒店客房、餐厅、休闲等。各单元为后续课程打基础，选材难度介于“高等学校英语应用能力考试”B级和A级水平之间。阅读部分的选材多以出入境旅游行业工作岗位为主，注重相关旅游知识的拓展及英语语言能力的发展。写作部分则根据主题，从相关词句入手，再进入段落和篇章，突出岗位核心技能应用。涉外旅游安全常识取材广泛，境内外情景兼顾，包括景区游览设施安全、海外旅行安全、旅游交通安全、意识形态安全和酒店各类安全等。《旅游职业英语读写实务2/“十二五”职业教育国家规划教材》的选材注重职业性、时效性、多样性、趣味性及实训设计的针对性和实用性，以期有效扩充与提高学习者在旅游相关岗位所需的英语知识与技能，同时也为后续的听、说、读、写和口笔译等能力培训奠定扎实的基础。

作者简介

暂缺《旅游职业英语读写实务2》作者简介

图书目录

Chapter One Tour Guide Services
Unit 1 Domestic Local Travel Guides
Section I Introduction：Domestic Local Travel Guides
Section II Intensive Reading：Etiqffettd of Welcoming and Seeing off TouriS
Section III Extensive Reading：The American Express and China's Tourism
Section IV Writing：Reservotion Confirmation Letters
Section V Career Salon：Baggage Issues
Section VI Useful Words&Expressions
Unit 2 Inbound National Guides
Section I Introduction：Inbound Naiional Guides
Section II Intensive Reading：The Increasing Tourism of China
Section III Extensive Reading： How to Hdndle Clients’Complaints
Section IV Writing：Notice
Section V Career Salon：A Safe Trip Abrbad
Section VI Useful Words&Expressions
Chapter Two Travel Agency Services
Unit 3 Inbound and Outbound Tour Operators
Section I Introduction：Inbound and 0UtbOund Tour Operators
Section II Intensive Reading：Tour Operators
Section III Extensive Reading：More Descriptions of Tour Operators
Section IV Writing：Itinerary
Section V Career Salon：Safety on Public Transportation
Section VI Useful Words&Ekpressions
Unit 4 Inbound and 0utbound Tour Groups
Section I Introduction：Tour Sale Operators
Section II Intensive Reading：Instructions to Organizing a Tour Group
Section III Extensive Reading：More rips|or Organizing Tour Groups
Section JV Writing：Thank-you Le~ers
Section V Career Salon：Passport Issues
Section VI Useful Words&Expressions
Unit 5 Customer Service
Section I Introduction：Customer Se，~ce Agents
Section II Intensive Reading：How to Handle Customer Complaints Effectively
Section III Extensive Reading：SixRuleslto Squash o Gustomefs Complaint
Section IV Writing：Complaint Reply Letters
Section V Career Salon：Law Issues
Section VI Useful Words＆Expressions
Chapter Three Hotei Services
Unit 6 Hotel Housekeeping
Section I Introduction：Hotel Houseke#pers
Section II Intensive Reading：Duties and Responsibilities of Hotel
Housekeepers
Section III Extensive Reading：Problem with Hotel Housekeeping
SecHon IV Writing：LaundryFormg
Section V Career Salon：Hotel Security Basics
Section Vl Useful Words＆Expressions
Unit 7 Food and Beverage
Section I Introduction：Food and：Beverage Department
Section II Intensive Reading：Etiquette of Western Dining and Western table ware
Section III Extensive Reading The；Story of Tips
Section IV Writing：Farewell Speech
Section V Career Salon：T／ps on Fbod Safety
Section VI Useful Words&Expressions
Unit 8 Hotel Recreation
Section I Introduction：Hotel Recreatidn Department
Section II Intensive Reading：Features to Lookfor in\