Author’s Preface 7
Foreword 14
Why Confucius Would Be Delighted with Dr． Shih’s Book：
Confucius’ Wisdom 16
PART 1 Character Building and Attitude
– Make a Success of Your Life 1
Chapter 1 Associate with Wise People 3
Chapter 2 Be Genuine， Practice What You Preach 8
Chapter 3 Whether What You Do Is Outstanding
Depends on You 14
Chapter 4 Nine Guidelines for Thought 22
Chapter 5 Operating Manual for Life 27
Chapter 6 Attitude Determines Everything 32
Chapter 7 Three Common Mistakes in Communicating 37
Chapter 8 What You Should and Should Not Do 40
Chapter 9 The Art of Leadership 44
Chapter 10 How Full Is Your Bucket? 48
PART 2 Leadership and Training
– Make Others and Yourself Successful 53
Chapter 11 Be Trustworthy 55
Chapter 12 What Makes a Successful Leader 61
Chapter 13 Four Nos 65
Chapter 14 The Courage to Admit You’re Wrong 68
Chapter 15 The Art of Recruiting and Making the
Most of People 74
Chapter 16 Seek to Be Good， but Even More Importantly
Seek Ability 78
Chapter 17 Ability to Think Independently 82
Chapter 18 Know Yourself and Others 87
Chapter 19 Handle Things According to Their Priority 91
Chapter 20 Ask the Right Question to Get the
Right Answer 95
Chapter 21 A Perfect Superior-subordinate Relationship 98
Chapter 22 Dialogue with Colleagues Creates Positive
Energy 105
PART 3 Operating and Managing a Business
– Sustainability 109
Chapter 23 Build a Corporate Culture That Benefits Others 111
Chapter 24 Earning Customers’ Trust 116
Chapter 25 Respect Heaven， Love Mankind 121
Chapter 26 Firmly Uphold Justice 127
Chapter 27 Running a Business – The Ultimate Level 131
Chapter 28 Customer First 135
Chapter 29 Constant Improvement 139
Chapter 30 Choose the Right People 144
Chapter 31 Start from Ren 151
Chapter 32 Find the Root of the Problem 155
Chapter 33 Novel Thinking Is the Source of Everything 159
Chapter 34 Ve
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