第一章 大方有礼,用形象打开对方的心门
1.干净整洁是形象礼仪第一步............................3
2.得体的服饰是对他人的尊重............................5
3.注意自己的仪容美...................................12
4.精选配饰,锦上添花.................................15
5.恰到好处的化妆.....................................19
6.良好的形象从头开始.................................22
7.戴帽子的礼仪.......................................26
8.戴手套的礼仪.......................................29
第二章 举止得体,给人留下良好第一印象
1.举止得当,礼貌周到.................................33
2.恰当地运用表情的礼仪...............................36
3.手势的运用要合乎礼仪...............................39
4.坐姿的礼仪讲究.....................................41
5.站姿是优美仪态的起点...............................45
6.走路也应当遵守礼仪.................................46
7.重视公共场所礼仪...................................49
第三章 社会交往,让你有礼走遍天下
1.微笑是社交中不可缺少的礼节.........................55
2.注意握手的细节.....................................58
3.做客拜访礼仪.......................................62
4.请客吃饭也要讲礼节.................................65
5.交换名片有“讲究”.................................68
6.迎来送往的礼仪.....................................71
7.电话交谈讲礼仪.....................................73
8.恰当地赠送礼品.....................................75
第四章 有礼有“距”, 如鱼得水玩转职场
1.求职面试礼仪.......................................83
2.新进员工的职场礼仪.................................85
3.同事之间相处的礼仪.................................88
4.与上司相处的礼仪...................................90
5.领导要尊重下属.....................................92
6.工作会议礼仪.......................................96
7.职场形象靠礼仪.....................................99
第五章 商务应酬,卓越人士的礼仪之窗
1.商务接待礼仪......................................105
2.商务拜访礼节......................................108
3.谈判中的礼仪不可少................................111
4.不可小视茶话会....................................114
5.交接仪式礼仪......................................117
6.签约仪式礼仪......................................121
7.正确的使用商务请柬................................124
第六章 礼貌说话,有礼有节好沟通
1.不失分寸地进行自我介绍............................131
2.和不同人交谈的礼仪................................134
3.闲聊也要讲究方法和礼仪............................136
4.恰当地称呼他人....................................138
5.正确地利用介绍广交朋友............................141
6.巧妙赞美别人......................................144
7.演讲的礼仪........................................147
第七章 餐饮舞会,餐桌上将优雅做到极致
1.中餐宴会要注意细节................................153
2.西餐宴会必须符合礼仪..............................157
3.吃西餐的基本礼仪..................................160
4.舞会上的礼仪......................................169
5.自然从容不失礼....................................179
第八章 涉外礼仪,国际交往不失大体
1.涉外人员的形象妆容................................185
2.涉外活动中的得体应对..............................187
3.外宾的迎送与接待..................................190
4.掌握涉外仪式中的礼仪..............................192
5.用礼貌成就涉外活动................................195
6.有品位的宴请活动..................................200
7.部分亚洲国家的社交礼仪............................203
8.部分欧美国家的社交礼仪............................207
9.其他国家的礼仪....................................211
10.世界各国的民俗禁忌. ...............................214