新时代商务英语综合教程（学生用书2）

1 Facts and figures
Warming up
Text A Performance
Business know-how
Text B An annual report
2 Product
Warming up
Text A The Lotus Century X Smartphone
Business know-how
Text B Drug development in the U．S．A．
3 Quality control
Warming up
Text A Monitoring quality
Business know-how
Text B Improving quality
4 The call centre
Warming up
Text A The call centre
Business know-how
Text B Call centre creates 2，000 jobs in the Philippines
Review Test 1
5 Banking
Warming up
Text A Internet banking
Business know-how
Text B The banking revolution
6 Trading
Warming up
Text A An import agent
Business know-how
Text B Quotation
7 Delivery services
Warming up
Text A Parcel carriers
Business know-how
Text B Sending a parcel
8 Recruiting staff
Warming up
Text A Advertising avacancy
Business know-how
Text B Recruitment methods
Review Test 2