The Era of Cloud Consumption云消费时代

第一章  商业进入“云消费”时代Chapter One Business Enters the Era of “Cloud Consumption” 4

一、什么是“云消费” 1 What is the “cloud consumption”? 4

二、“云消费”的三大基本特征2. Three basic characteristics of the "cloud consumption" 8

三、“云消费”时代是一个全产业革命的时代3 The era of "cloud consumption" is an era of all-industry revolution 41

第二章 “云消费”时代带来新的零售革命Chapter Two The Era of Cloud Consumption Brings A New Retail Revolution 51

一、“云消费”时代的新零售革命1The new retail revolution in the era of cloud consumption 51

二、电子商务、云计算、大数据应用为“云消费”时代创造基础2. E-commerce, cloud computing, and big data applications create the foundation for the era of cloud consumption 58

三、“云消费”时代零售业面临三大革命性变化3. The retail industry faces three revolutionary changes in the era of cloud consumption 107

第三章 “云消费”时代的主流消费模式Chapter Three The Mainstream Consumption Patterns in the Era of Cloud Consumption 120

一、从消费行为的变化看生活方式的改变1. Looking at lifestyle changes on changes in consumption behavior 121

二、“云消费”时代的主流消费模式——体验化、个人化、社群化、实时化2. The mainstream consumption pattern in the era of cloud consumption—experiencing, personalization, community and real-time 143

第四章 “云消费”时代交易模式的根本性变化Chapter Four Fundamental Changes in the Transaction Patterns in the Era of Cloud Consumption 182

一、不同经济发展阶段交易模式的变化1 Changes in transaction patterns in different stages of economic development 182

二、“云消费”时代的P2P模式2 The P2P mode in the era of cloud consumption 190

三、“云消费”时代小微企业成长空间增强3The growth of small and micro enterprises in the era of cloud consumption 198

第五章 “云消费”时代传统零售业的变革Chapter Five The Change of Traditional Retail Industry in the Era of Cloud Consumption 214

一、危机与挑战1 Crisis and challenges 214

二、零售商的应对2 Retailers’ reponse to the crisis 230

三、问题与对策——零售商的出路3 Problems and countermeasures-the way out for retailers 282

第六章 “云消费”时代零售业的发展方向Chapter Six The Development Direction of the Retail Industry in the Era of Cloud Consumption 304

一、创新个性化商业1 Innovation in personalized business 305

二、从经营商品转变为经营生活方式2 Shift from commodity operation to lifestyle operation 317

三、从向消费者销售转变为消费者俱乐部的成员3 Shifting from a seller to a member of the consumer club 326

四、从整合供应链转变为整合需求链4 Transforming from an integrated supply chain to an integrated demand chain 330

五、善于“云整合”资源  提升发展速度5 The "cloud integration" of resources improves development speed 341

六、从大企业化向轻量化转型6 Tansforming from a large enterprise to a light one 346

第七章   “云消费”时代超市业的变革与探索Chapter Seven The Reform and Exploration of the Supermarket Industry in the Age of Cloud Consumption 352

一、超市业面临系列变革1 The supermarket industry is facing a series of changes 353

二、超市业发展的重点领域2 Key areas of supermarket industry development 369

第八章 “云消费”时代城市生活服务业的重构Chapter Eight Reconstruction of Urban Life Service Industry in the Age of Cloud Consumption 375

一、“云消费”时代对传统城市生活服务业的挑战1The challenge for the traditional urban life service industry in the era of cloud consumption 376

二、“零距离、云服务”——“云消费”时代城市生活性服务业的发展方向2 Zero Distance and Cloud Service——The Development Direction of Urban Life Service Industry in the Age of Cloud Consumption 385

三、城市生活性服务业创新与探索借鉴3 Innovation and exploration of urban life service industry 398

四、实施建议4 Advice on implementation 423

后  记Afterword 427