Unit 1 Getting started
Unit 2 Making arrangements
Unit 3 Starting to write letters
Unit 4 Describing a company
Unit 5 Making enquiries and offers
Unit 6 Placing and acknowledging orders
Unit 7 Preparing for meetings
Unit 8 Giving a presentation
Unit 9 Making and adjusting complaints
Unit 10 Dealing with delays in payment
Unit 11 Attending a trade fair
Unit 12 Applying for a job
Test yourself further
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