Unit 1 Getting to know a company Unit 2 Intheoffice Situation 1 Unit 3 Marketing and advertising Unit 4 PIacing an order on the telephone Situation 2 Unit 5 A tradefair and anorder Unit 6 Customer care Situation 3 Unit 7 Business traveI Unit 8 Presentations Situation 4 Unit 9 Logistics Unit 10 Applying forajob Situation 5 Appendix