心理学视角下的游客满意度研究

1 The Landscape of Tourist Satisfaction Research: An Overview
Tourist Satisfaction
Personality Traits
Affective Responses
Purposes & Objectives
Research Strategy
Theoretical Significance of the Study
Conceptual Definitions
Organisation of This Book
2 Mainland Chinese Outbound Tourism Development
Overview of Chinese Outbound Tourism
Evolution of Chinese Outbound Tourism
Approved Destination Status (ADS) Scheme
Mainland Chinese Outbound Travel to Australia
Practical Significance of the Study
Chapter Synopsis
3 Theoretical Foundations: Personality, Affect, and Satisfaction
Chinese Outbound Tourism Research
Personality
Affect
Satisfaction
Personality and Affect
Affect and Satisfaction
Conceptual Framework
Chapter Synopsis
4 Research Strategy
Research Paradigm
Research Design
Qualitative Exploration
Quantitative Investigation
Chapter Synopsis
5 Chinese Tourists' Affeetive Experiences in Australia
Data Collection
Data Analysis Procedures
Findings and Results
Discussion Based on Findings
Chapter Synopsis
6 The Impact of Personality and Affect on Satisfaction
Data Preparation
Profde of Survey Respondents
Data Normality
Scale Reliability
Estimation Method
Criteria for Goodness-of-Fit Indices
Individual Measurement Model Testing
Structural Model Testing
Hypotheses Testing
Chapter Synopsis
7 Psychological Analysis of Tourist Satisfaction
Tourist Satisfaction
Personality Traits
Affective Responses
Effect of Affective Reponses on Tourist Satisfaction
Effect of Personality Traits and Affective Responses on Tourist Satisfaction
Chapter Synopsis
8 Tourist Satisfaction Research: Concluding Remarks
Theoretical Contributions
Practical Implications
Limitations and Future Research
Concluding Remarks
References
Appendix 1 Itinerary for 8-day Tour in Australia
Appendix 2 Preliminary Questionnaire
Appendix 3 Final Questionnaire Used in Survey