Unit 1 Marketing
Part I Starting-up
Part II Reading
Part III Skills
Unit 2 Building Relationship
Part I Starting-up
Part II Reading
Part III Skills
Unit 3 Human Resources
Part I Starting-up
Part II Reading
Part III Skills
Unit 4 Gustomer Service
Part I Starting-up
Part II Reading
Part III Skills
Unit 5 E-commerce
Part I Starting-up
Part II Reading
Part III Skills
Unit 6 Wrkplace Policy
Part I Starting-up
Part II Reading
Part III Skills
Unit 7 Grisis Management
Part I Starting-up
Part II Reading
Part III Skills
Unit 8 The Future of Business
Part I Starting-up
Part II Reading
Part III Skills
Glossary