高速铁路客运服务英语

Contents
 
Project 1Station Service
Task 1Railway Station
Task 2Ticket Office
Task 3Waiting Hall
Task 4Ticket Entrance
Task 5Exit of the Station
Project 2Train Service
Task 1Passenger Train Type and Equipment
Task 2Welcoming Passengers Aboard
Task 3Service in the Car
Task 4The Dining Car Service
Task 5Prearrival Services
Task 6Train Broadcasting
Project 3Other Services
Task 1Special and Emergency Service
Task 2Handling Passengers Complaints
Task 3Everyday Expressions
Appendix A铁路客运服务词汇
References