Foreword by Warren Bennis.
Preface: A New Generation of Leaders.
Introduction: Where Have All the Leaders Gone?
Part One: Becoming an Authentic Leader.
Leadership Is Authenticity, Not Style.
The Transformation of Leaders.
Leading a Balanced Life.
Part Two: Building an Authentic Company.
Missions Motivate, Dollars Don't.
Values Don't Lie.
It's the Customer, Stupid!
It's Not Just the CEO.
Whose Bottom Line: Customers or Shareholders?
Part Three: In the Crucible of the Market.
Seven Deadly Sins: Pitfalls to Growth.
Overcoming Obstacles: Nothing Can Stand in Your Way.
Ethical Dilemmas: When in Rome, Don't Follow the Romans.
Innovations from the Heart.
Acquisitions Aren't Just About Money.
Shareholders Come Third.
Part Four: Beyond the Bottom Line.
Governance Is Governance.
Sticking Your Neck Out.
Preparing for Succession . . . and Moving On.
Epilogue: If Not Me, Then Who? If Not Now, When?
Medtronic Financial Results.