Chapter 1 Business Phone Communication
Section 1 Warm-up
Section 2 Case Analysis
Section 3 Listen and Discuss
Section 4 Reading Comprehension
Section 5 BEC Spotlight
Chapter 2 Socializing
Section 1 Warm-up
Section 2 Case Analysis
Section 3 Listen and Discuss
Section 4 Reading Comprehension
Section 5 BEC Spotlight
Chapter 3 Business Meetings
Section 1 Warm-up
Section 2 Case Analysis
Section 3 Listen and Discuss
Section 4 Reading Comprehension
Section 5 BEC Spotlight
Chapter 4 Oral Presentations
Section 1 Warm-up
Section 2 Case Analysis
Section 3 Listen and Discuss
Section 4 Reading Comprehension
Section 5 BEC Spotlight
Chapter 5 Business Visits
Section 1 Warm-up
Section 2 Case Analysis
Section 3 Listen and Discuss
Section 4 Reading Comprehension
Section 5 BEC Spotlight
Chapter 6 Notes and Memos
Section 1 Warm-up
Section 2 Case Analysis
Section 3 Listen and Discuss
Section 4 Reading Comprehension
Section 5 BEC Spotlight
Chapter 7 Messages and Emails
Section 1 Warm-up
Section 2 Case Analysis
Section 3 Listen and Discuss
Section 4 Reading Comprehension
Section 5 BEC Spotlight
Chapter 8 Business Letters
Section 1 Warm-up
Section 2 Case Analysis
Section 3 Listen and Discuss
Section 4 Reading Comprehension
Section 5 BEC Spotlight
Chapter 9 Business Reports
Section 1 Warm-up
Section 2 Case Analysis
Section 3 Listen and Discuss
Section 4 Reading Comprehension
Section 5 BEC Spotlight
Chapter 10 Business Proposals
Section 1 Warm-up
Section 2 Case Analysis
Section 3 Listen and Discuss
Section 4 Reading Comprehension
Section 5 BEC Spotlight