Preface
Suggestions
Chapter 1 Business Call 1
Part ADialogues 1
Part BCommunicating-Letter Style 11
Chapter 2 Business Reception 17
Part ADialogues 17
Part BCommunicating-Memorandum 29
Chapter 3 Business Arrangement 32
Part ADialogues 32
Part BCommunicating-Invitation Letter 44
Chapter 4 Business Visit 47
Part ADialogues 47
Part BCommunicating-Establishing Business Relations 60
Chapter 5 At the Fair 64
Part ADialogues 64
Part BReading & Communicating-Sales Confirmation 76
Chapter 6 Inquiry 79
Part ADialogues 79
Part BCommunicating-Making an Inquiry 91
Chapter 7 Offer 95
Part ADialogues 95
Part BCommunicating-Making an Offer 107
Chapter 8 Negotiation of Price 111
Part ADialogues 111
Part BCommunicating-Counter Offer 124
Chapter 9 Commission 128
Part ADialogues 128
Part BCommunicating-Asking to be the Sole Agent 142
Chapter 10 Agency 145
Part ADialogues 145
Part BReading-Agency Agreement 158
Chapter 11 Payment Methods 163
Part ADialogues 163
Part BReading & Communicating-Opening an L/C 176
Chapter 12 Shipment 183
Part ADialogues 183
Part BCommunicating-Making Shipment 195
Chapter 13 Insurance 199
Part ADialogues 199
Part BCommunicating桪iscussing Insurance 212
Chapter 14 Packing 215
Part ADialogues 215
Part BCommunicating-Discussing Packing 228
Chapter 15 Claim 232
Part ADialogues 232
Part BCommunicating-Claiming 245
Chapter 16 Arbitration 250
Part ADialogues 250
Part BReading桟ontract 262
Key to Part of the Exercises 267
References 292
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