2Picking up and Hanging up the phone

通话及挂断电话

接电话

Answering a call

1. 喂，你好.Hello！

2. 你好！东方公司.Hello！ The East Company.

3.我就是.Speaking / It’s me.

4.喂，哪位？Who is that？

5.你找哪位？Who are you looking for？

6. 请问，你是哪位？May I ask， who is that？

7. 您是Susan？Is that Susan？

8. 嗨！John.Hi！ John.

9.嗨！怎么了？Hi！ How are you？

10没想到是你给我打电话.I didn‘t think you would call.

11.他出去了，你过一会儿再打吧.He has gone out， you can call back later.

12. 什么事？What’s up ？/What‘s the matter？

13.不好意思，让你久等了.I’m sorry to have kept you waiting.

14.啊，是你啊！Ah！ It‘s you！

15.不好意思，我听不出来你是谁.I’m sorry， I didn‘t catch who you are.

转告

Passing on a message

1. 请他给我回电话.Ask him to give me a call.

2. 麻烦你告诉他，我给他打电话了.Would you please tell him， I gave him a call.

3.请他尽快回电话.Please ask him to call me as soon as possible.

4.我可以转告他.I’ll let him know.

5.他不在，您方便留下姓名吗？He is not here， if convenient can I take down your name？

6. 给你回这个电话号码吗？Can I call you back on this number？

7. 回哪个电话号码？Call you back on what number？

8. 你知道他的电话号码吗？Do you know his number？

9.我会尽快转告他的.I‘ll let him know as soon as possible.

10Sam给你打电话了.Sam called for you.

11.你的老板让你尽快回电话.Your boss asked you to call him back as soon as possible.

12.Jack让你回这个电话号码.Jack asked for you to call him back on this number.

13.你的女朋友打来电话说她在电影院门口等你.Your girlfriend called saying she is waiting outside of the cinema entrance for you.

14.我把留言写在那张纸上了.Please leave a note on that piece of paper .

15.你有一个未接电话.You have a missed call.

1. 你好，请拨分机号.Hello， please dial the extension number.

2. 请转接市场部.Hello， please transfer me to the marketing department.

3.稍等，我帮你转接.Please hold， I’ll transfer