前言
Module 1 Business Letter—Writing撰写商务信函
Module 2 Establishing Business Relations建立业务关系
Module 3 Enquiries and Replies询盘及回复
Module 4 Offers and Counter—offers报盘与还盘
Module 5 Orders and Contracts订单与合同
Module 6 Terms of Payment支付方式
Module 7 Letter of Credit信用证
Module 8 Packing包装
Module 9 Insurance保险
Module 10 Shipment运输
Module 11 Complaints and Adjustment投诉与处理
Module 12 Other Business Writings其他商务写作